Shipping policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how and when your orders will be delivered.
1. Order Processing Time
All orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Once your order is dispatched, the estimated delivery time is 5 to 10 business days depending on your location. Delivery times may vary due to factors beyond our control such as courier delays, weather conditions, or high demand periods.
3. Shipping Charges
Shipping charges, if any, will be displayed at checkout before you complete your purchase. We occasionally offer free shipping on selected products or during special promotions.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email. You can use this tracking number to monitor the status of your delivery.
5. Wrong Address
Please ensure that your delivery address is correct at the time of placing the order. We are not responsible for orders delivered to an incorrect address provided by the customer.
6. Damaged in Transit
If your product arrives broken or damaged due to shipping, please contact us within 7 days of delivery with photo or video proof. We will arrange a replacement or refund as per our Return & Refund Policy.
7. Contact Us
For any shipping-related queries, feel free to reach out to our customer support team. We are always here to help.